How emotional intelligence improves patient interactions and outcomes


Dentistry is greater than fixing tooth and treating the oral cavity. It’s a occupation that requires the mind and expertise to deal with and work together with sufferers. It requires making vital selections primarily based not solely on a affected person’s present well being standing, but additionally on their uniqueness and id.

We all know the saying, “Don’t deal with the issue, deal with the individual,” however why? What’s the hyperlink between interpersonal interactions and the success of affected person outcomes?

Psychologist and “Emotional Intelligence” writer Daniel Goleman, who’s co-director of the Consortium for Analysis on Emotional Intelligence in Organizations at Rutgers College, says, “In case you are not capable of handle your distressing feelings, when you can’t have empathy and have efficient relationships, then regardless of how good you might be, you aren’t going to get very far.” Though medical competency and technical expertise are vital in dentistry, emotional intelligence additionally performs a key position.

What Is Emotional Intelligence?

Emotional intelligence is an individual’s capability to acknowledge, perceive, and handle their very own emotions and feelings together with the varied wants and expectations of others. EI is a crucial precept in relieving stress, overcoming challenges, speaking successfully, constructing stronger relationships, and attaining each profession and private objectives. It consists of turning intention into motion and making knowledgeable selections about what issues most. EI incorporates 5 dominant attributes: self-awareness, self-management, intrinsic
motivation, empathy, and social expertise, in accordance with the Might 2018 challenge of Behavioral Sciences.

Finish reading this article within the Might 2022 challenge of Contour journal.

~Rita Rizkala, Ohio ’23


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